General Shipping Information
Craft Merchandise prides itself on the efficiency and care that we take with all orders getting to your door. We have a near 99.8% fulfillment rate and a five star customer post sale review rate! This is thanks to our warehouse staff. Our warehouse is highly organized and equipped with industry leading technology. Our warehouse staff pull and double check each order to insure accuracy, pack orders securing the product neatly, and ship orders promptly and efficiently. We are very proud of the way in which our customers receive their orders.
Orders shipping from Craft Merchandise can be shipped using a number of different methods including UPS and FedEx small parcel shipments, LTL pallet shipments, and full container cargo shipments. We also offer will call pickups so customers can order directly on our website and pick up orders at our distribution warehouse at 3702 E. Roeser Rd #16 Phoenix, AZ 85040
Freight Costs and Options
At Craft Merchandise we have taken the hassle out of freight management. We do all the work so that you, our customer, can focus on what really matters - Buying profit making merchandise!
New Freight Rates and "CAP" Program (Effective January 2017)
Pay a flat 10% of your product total for all orders below $700